1. Service description
LaunchForge Builder is a cloud-based website builder platform that provides website creation tools, landing page tools, template management, project management, forms, account access, and related digital presence features.
2. Account registration
Users must provide accurate account information and keep login credentials secure. Customers are responsible for activity that occurs under their account, including website projects, billing actions, and content uploaded or created through the platform.
3. Plans, trials, and billing
LaunchForge may offer Basic, Premium, VIP, and Enterprise plans. Basic, Premium, and VIP plans may include a 3-day trial for $1. After a trial or promotional period, continued access may require a paid subscription unless canceled before renewal.
4. Enterprise plans
Enterprise service, onboarding, custom support, and custom pricing are handled through support consultation. Enterprise terms may be documented separately depending on customer requirements.
5. Acceptable use
Customers may not use LaunchForge to host, promote, create, or distribute illegal, abusive, deceptive, harmful, infringing, high-risk, or prohibited content. This includes fraud, phishing, malware, unauthorized financial services, hate content, adult exploitation, regulated products without authorization, or content that violates applicable laws or payment processor rules.
6. Customer content
Customers retain responsibility for the content they create, upload, publish, or manage through LaunchForge. Customers represent that they have the necessary rights to use their content and that their content does not violate third-party rights or applicable law.
7. Service availability
We work to provide reliable access to LaunchForge, but the platform may be unavailable from time to time due to maintenance, updates, hosting issues, third-party service issues, security events, or circumstances beyond our control.
8. Payments and processors
Payments may be processed by Stripe and, when added later, other supported providers such as PayPal or Airwallex. Payment processor terms may apply in addition to these Terms.
9. Cancellations and refunds
Cancellation and refund handling is described in the Refund Policy. Customers are responsible for canceling before renewal when they do not want continued paid access after a trial or billing period.
10. Intellectual property
LaunchForge software, branding, interface, templates, system design, documentation, and platform materials are owned by LaunchForge Technologies LLC or its licensors. Customers may not copy, resell, reverse engineer, or misuse the platform.
11. Limitation of liability
To the maximum extent permitted by law, LaunchForge is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, business interruption, or third-party claims arising from use of the service.
12. Changes to terms
We may update these Terms as the service evolves. Continued use of the service after updates means the customer accepts the updated terms.
13. Contact
Questions about these Terms may be sent to [email protected].